MANAGERIAL SKILLS TRAINING

• location: Hotel Metropol Ohrid
• date: 26th , 27th and 28th March, 2010
• training: Managerial skills
• attendants: Sales departments' managers

Workshop topics:

• Leadership:

  skills and qualities that the managers need to possess in order to be able to successfully implement the work assignments thus reducing the time required for implementation of the strategy determined by the Managing Director.

  



• Effective communication:

  maintaining positive working atmosphere set by the former Managing Director, Trajko Davitkovski, which implies complete orientation towards customers, professional completion of tasks and respect towards the working hierarchy.

  



• Employees motivation:

  10 techniques for non-monetary motivation of employees through feedback and directing.

  

  
  
• Team work:

  how to build a team and determining the role of each member of the team.

  

During the entire training the managers were active participants, discussing, exchanging opinions, ideas, experiences and suggestions on improvement of relations, processes and manners of management and division of employees' obligations.