SERVICE AND CONCERN STANDARDS WITH REGARD TO CUSTOMERS

• location: Skopski Pazar big conference room
• date: 11th March - Thursday 2010
• time: 12 p.m. - 3 p.m.
• attendants: Market managers and sales departments representatives

Main goals of the workshop:

• Revision of existing standards
• Establishing standards for management of customers' remarks

This year too, the company's main goal is to provide best customer service by consistently providing good service in order to meet their needs and requirements.

             In his address, the Managing Director Mr. Saso Davitkovski stated:

"Skopski Pazar possesses high-quality staff. We should all make an effort in finding the right people and giving them the chance to make their contribution for maintaining a healthy, strong and robust company. The moment when all of us, communicating with customers, tell the "same story" is the moment when standards have been implemented and we can prove that we work, create and succeed even at difficult times."